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Nashoba Valley Regional Dispatch District Successfully Welcomes Sterling Police, Fire, and EMS

FOR IMMEDIATE RELEASE

Nashoba Valley Regional Dispatch District Successfully Welcomes Sterling Police, Fire, and EMS

Devens, MA – June 29, 2026 — At 10:00 a.m. today, the Nashoba Valley Regional Dispatch District (NVRDD) officially began providing 9-1-1 call answering and emergency dispatch services for the Town of Sterling’s Police, Fire, and EMS departments, marking another significant milestone in the District’s continued regional growth.

Just 24 minutes after the transition, at 10:24 a.m., NVRDD successfully dispatched its first call for the Town of Sterling, officially beginning a new era of regional public safety communications for the community.

The transition follows months of planning, system configuration, equipment integration, testing, and collaborative efforts between NVRDD staff, the Town of Sterling, Sterling Police Department, Sterling Fire Department & EMS, municipal leadership, technology partners, and the Massachusetts State 911 Department.

With Sterling joining the District, NVRDD now provides emergency communications services for:

  • Berlin
  • Bolton
  • Boxborough
  • Devens
  • Harvard Fire/EMS
  • Hudson
  • Lancaster
  • Lunenburg
  • Sterling

This expansion further strengthens regional collaboration while providing Sterling with access to a modern, fully accredited regional communications center equipped with advanced technology, enhanced redundancy, and highly trained public safety telecommunicators available 24 hours a day, 365 days a year.

“This transition represents the culmination of incredible teamwork,” said Anne Camaro, Executive Director of the Nashoba Valley Regional Dispatch District. “Regionalization is about creating stronger partnerships, improving service delivery, and ensuring our communities have access to resilient, reliable communications. We are excited to officially welcome Sterling into the NVRDD family and look forward to serving its residents, visitors, and first responders for many years to come.”

The successful cutover would not have been possible without the dedication of countless individuals who worked behind the scenes to ensure a seamless transition. NVRDD extends its sincere appreciation to the leadership and personnel of the Sterling Police and Fire Departments, the Town of Sterling, the Massachusetts State 911 Department, CM Geeks, Guardian IT, Modular Communications and the many public safety professionals and project partners who contributed their expertise throughout the process.

As emergency communications continue to evolve, regionalization remains a critical strategy for improving interoperability, enhancing resiliency, and maximizing public safety resources. Today’s successful transition reflects the ongoing commitment shared by NVRDD and its member communities to providing exceptional emergency communications services throughout the region.